I have never been a change agent myself, but I do remember the system analysts trying to convince my fellow employees and myself that his new system at work was going to be great. In 2010 the health insurance company I worked for changed everything about the platform we processed claims on(this was terrible). We switched from a program called COSMOS to an IBM based platform called PCOMM. The initial week was so hectic. The program would not run properly, the windows would freeze all the time, and everybody hated it. The company was still having these same issues even after I moved. I know it was all done to save money, but that was definitely the wrong decision.
This is my first semester at CCC so I never experienced the old system, but I really do appreciate the systems we have. Everything on Moodle is straight forward and easy to follow. I frequently make use of all the features it offers. I would have liked to see what was used prior, but this works for me. It definitely is a positive change for me.
