I have never been a change agent myself, but I do remember the system analysts trying to convince my fellow employees and myself that his new system at work was going to be great. In 2010 the health insurance company I worked for changed everything about the platform we processed claims on(this was terrible). We switched from a program called COSMOS to an IBM based platform called PCOMM. The initial week was so hectic. The program would not run properly, the windows would freeze all the time, and everybody hated it. The company was still having these same issues even after I moved. I know it was all done to save money, but that was definitely the wrong decision.
This is my first semester at CCC so I never experienced the old system, but I really do appreciate the systems we have. Everything on Moodle is straight forward and easy to follow. I frequently make use of all the features it offers. I would have liked to see what was used prior, but this works for me. It definitely is a positive change for me.
Change is made out to be so easy but when its time to do the change, it never goes as smoothly as suppose to. Change is usually good but some situations it is not meant to be. This is also my first semester, so it would be kind of neat to see what they had before.
ReplyDeleteWhen you make changes for large amounts of employees, there are always going to be a few who absolutely don't like it. Its very unfortunate that the majority had issues with your new system, hopefully the company has fixed it by now or if I was employed by them, then I no longer would be after them not fixing the problem. I enjoy Moodle as well, coming from Blackboard, it is a breeze to navigate.
ReplyDeleteI am sorry that your experience went so badly.
ReplyDeleteToo often businesses look at the short term advantages and don't look at the long term effect of changing things. Eventually employees might get used to the new system, but if it has major flaws like you described, that will take a long time